EmbraceConfusion seek to communicate to others that you do not have all the facts to make a decision, and yet a decision you must make soon. ---- '''Resources''' ''Embracing Confusion: What Leaders Do When They Don't Know What to Do'' at http://www.pdkmembers.org/CGI-BIN/LANSAWEB?WEBEVENT+L294315134431A52E822444K+PDK+ENG lists an abstract for an article to decision making under confusion, via a method called RIA (Reflective Inquiry And Action). * It was said in a different article, the Jentz and Murphy RIA technique has these five steps ** 1 - Acknowledge the confusing situation (and the negatives associated with it) ** 2 - Asssert need for reasonable solution (do not fake confidence) ** 3 - Structured interaction with others to achieve a common problem solving process ** 4 - Active listening to input from others ** 5 - "thinking out loud" about the new information gathered from others * the authors assert managers will be measured by their behavior towards confusion, more than their knowledge, in an age of uncertainty. ''Reflective Inquiry'' at http://commons.ucalgary.ca/documents/ReflectiveInquiry.pdf ---- CategoryManagementDevelopment