''Exploiting Chaos: Cashing in on the Realities of Software Development'' by Dave Olson http://www.newgrange.org/images/exploitchaos.jpg [ISBN 0442011121] An insightful analysis of the problems of SoftwareDevelopment, using ChaosTheory and CatastropheTheory to explain why we so often get unexpected results from what seem like good approaches - and what we can do about it. See also PerfectMess ---- CategoryBook