''LeadingChange '' by John Kotter, Harvard University http://images.amazon.com/images/P/0875847471.01._PI_SCMZZZZZZZ_.jpg [ISBN 0875847471] A late 90s book which establishes an eight point framework for successful change. A description of that can be seen at http://blogs.salon.com/0002007/2003/03/25.html, a site with a title "how to save the world". ---- CategoryManagementBook CategoryChange