''The TEAM Handbook: How to Use Teams to Improve Quality,'' by 
PeterScholtes.  [ISBN 0962226408].

Contents:
	* Foreword by Deming
	1. Doing Business in a New Business World
	2. The Basics of Quality Improvement
	3. Setting the Stage for a Successful Project
	4. Getting Underway
	5. Building an Improvement Plan
	6. Learning to Work Together
	7. Team-Building Activities

As you can see, it's awfully buzzwordy.  My SoftwareQualityClass used it mostly for its description of good meeting techniques (which are in chapter 2).

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CategoryBook