WorkFlowManagement aim to model work processes with a view to improving efficiencies and effectiveness of work that typically cross organization boundaries.

Another important aspect of WorkFlowManagement is the fulfillment of TotalQualityManagement objectives.

WorkFlowManagement typically focus on improving work practices within and without an organization, with LotusNotes being an early example of software solutions engaged to streamline necessary interactions between functional areas with different priorities.

See also BusinessProcessManagement

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'''Four aspects of WorkFlowManagement'''

Tom Baeyens, in his article "The State of Workflow" at http://www.theserverside.com/articles/article.tss?l=Workflow, have characterized these four layers:
* State layer
* Context layer
* Programming logic layer
* User interface layer